Help Center

How can we help you ship?

Fourteen step-by-step guides — from your first video to producing at scale. Most questions are answered in the first paragraph.

Start Here

Getting Started

From signup to a downloaded, ready-to-publish video in about 15 minutes.

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The Create Wizard

A complete reference for every field, toggle, and gotcha in the 4-step create flow.

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Reviewing & Approving

Storyboard Review

Refine scenes, scripts, and timing before a single asset is generated.

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Phase 2–5 Reviews

What each phase tab shows and exactly how the review gates work.

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Auto-Approve Mode

Run a production end-to-end without stopping for any review gate.

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Pause, Resume & Errors

Halt a production, resume it, and recover cleanly from failures.

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Libraries & Reusable Settings

Asset Library

Store and reuse logos, music, footage, and voiceovers across productions.

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Voice Library

Curate the voices in the wizard and add custom ElevenLabs voices.

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Brand Library

Save brand kits so the wizard's branding step becomes a single click.

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Producing at Scale

Multi-Language

Fan one source production out into up to five language variants.

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Multi-Format

Ship one idea as 16:9, 9:16, and 1:1 — without rewriting the script.

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Review Portal

Share a public, login-free review link for client sign-off.

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Day-to-Day Use

Dashboard Tour

What every tile, chart, and panel on the home page means.

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Troubleshooting

Common errors and fast fixes, grouped by where you meet them.

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Still stuck?

Email support@studiocut.video or open a ticket on our contact page.